written by adminJanuary 21, 2025 In today’s digital age, technology is reshaping every industry, and the insurance sector is no exception. As an insurance broker or agent in India, embracing technology isn’t just an option; it’s a necessity. By leveraging the power of tech, you can streamline operations, enhance customer experiences, and drive significant growth
As a seasoned marketer, Akanksha has over 12 years of experience; empowering and recognising the need to integrate technology, ideas and people. Akanksha has helped many teams think diversely and deliver through innovative initiatives across offline and online formats. Placing the customer at centre remains the key mantra for her, be it Strategy, Communication (ATL-BTL), Digital Marketing, AI, Research, and Corporate Communications. In her words - "Using customer as the sound board to undertake market fit tests remains a consistent approach to staying relevant and meaningful."
In her previous roles Akanksha has led global GTM for Singapore headquartered financial services firm, Contemi Solutions and has spearheaded key brand restructuring projects at MTL, an Advent International owned manufacturing major in India.
Shrinivas Sathya Susarla (aka – Shrini) has 30 years of Insurance Domain experience - leading large teams across both Operations, IT application development, complex IT product implementations and business development. In his various Leadership roles, Shrini was responsible for implementation of Large Policy Administration Systems for Life and Non-Life domain, Underwriting, Customer Service (back end operations) & Call Centre operations, IT Integrations with Life and Non-life Insurers. He led business units with revenue ~ USD 15 million, while ensuring quality standards adherence and on schedule delivery of projects with an operational efficiency of ~33%. He has traveled across 14 countries providing Consulting, Implementation services and participation in cross cultural exchange programs. His experience spans across organisations like LIC of India, ING Life (Exide Life now HDFC Life), Wipro, NTT Data, Mphasis etc. He also had an entrepreneurial stint of setting up a Broking Organisation in India.
Shrini has the following to his credit, Education and Professional Qualifications
Ganapathy (aka - GS) is an experienced leader with a demonstrated history of working in the insurance industry. With deep expertise in Claim Management, Risk Assessment, and Analytics & Affinity, He comes with immense experience in Customer Relationship Management, Delivery & Operations working with offshore and onsite teams. Ganapathy has founded OIF Tech Pvt. Ltd. to make it a go to platform for insurance intermediaries and was a key contributor in setting up an insurance aggregation business in Dubai.
Techno domain professional with strong technical experience in building, solutioning and architecting enterprise systems and bridging the gap between business and technology and delivering products for both on-premise and on-cloud environments for insurance domain.
